Terms & Conditions for the 3 Pinned Posts Package

Hey hey… let’s make this official.

By purchasing the 3 Pinned Posts Package, you agree to the terms below. Nothing scary, just clarity so we both feel good about this collaboration.

1. What You’re Buying

3 Pinned Posts Package:

You get:

• A 1:1 strategy session to plan your pinned posts
• 3 custom-designed pinned posts
• Strategic direction for what each post should say and do
• Editable Canva templates
• One round of revisions

Optional add-ons may be selected during checkout.

2. Optional Add-Ons

Custom Caption Drafts (+$150)

I’ll write strategic captions that match your voice and help guide people through your profile.

Extra Carousel Graphics (+$250)

Includes up to 10 additional graphics designed to support deeper storytelling, teaching content, offers, or audience connection.

3. Your Timeline & Responsibilities

The timeline looks like this:

You’ll immediately receive your intake form by email
Once you submit your intake form, you’ll get access to book your strategy session
We’ll meet 1:1 for your strategy session
You’ll upload any assets I need for your designs
Once I receive your assets, you’ll book your Design Day (which is technically your delivery date)
Your finished designs will be delivered by 2pm ET on your Design Day

The faster you complete your steps, the sooner your Design Day can be booked.

Delays in receiving your intake form or assets will delay your design day and delivery.

You’re responsible for providing usable image assets. If images are low resolution, cropped incorrectly, or unsuitable for design, the final graphic quality may be affected.

4. Content Submission & Workflow

All content, ideas, and assets must be submitted through the provided forms and folders.

This workflow is designed to keep your project organized, efficient, and on track.

Additional documents, playbooks, or detailed specifications outside of this process will not be reviewed or incorporated into your designs as part of this package.

5. Delivery Timeline

Your designs are created asynchronously behind the scenes leading up to your Design Day and delivered by 2pm ET.

You do not need to be available that day.

Your Design Day cannot be rescheduled within 72 hours of your scheduled Design Day.

You have 90 days from the date of purchase to complete your questionnaire, upload your assets, and be ready to book your Design Day. If 90 days pass without the required materials submitted, the project will be considered closed to keep my workflow clear and focused.

Projects inactive for more than 90 days require a restart fee before moving forward.

6. Refund Policy

Because this is custom creative work, all sales are final.

If you change your mind or don’t submit your assets, refunds aren’t offered.

I’m committed to delivering strategic, custom designs… and you’re committed to showing up with the materials I need to create them.

By purchasing, you agree not to initiate a chargeback or dispute for this offer.

7. File Ownership & Usage

You are free to use your designs:

• On Instagram
• On your website
• In your marketing
Forever and ever and ever.

You may not resell or repurpose the templates to create deliverables for other people.

8. Communication

My regular working hours are 8am to 2pm ET, Monday through Friday (excluding major US holidays).

All communication happens by email, Loom, or Voxer.
I’ll respond as quickly as possible during working hours, but please allow up to 24 business hours for a reply.

Voxer and Loom messages should be kept reasonably concise so communication stays clear and manageable, and communication access ends once your designs have been delivered.

Because this package does not include revision rounds, communication is meant for questions and clarifications only. I do not offer live design support or real time editing as part of this offer.

Communication is not intended for submitting new creative direction, additional assets, or expanded project scope.

9. Legal Stuff I Have To Say

Usage Rights

You receive personal and commercial rights to use the designs created for you. You may not resell, license, or distribute my templates or design files to others.

Portfolio + Publicity

You agree that I may share the final designs or in-progress graphics in my portfolio, marketing materials, and social media. I will never share private assets, login details, or personal information.

Responsibility for Results

Once the final files are delivered, you take full responsibility for how you use, publish, schedule, upload, caption, or implement your graphics. I am not responsible for account performance, visibility, engagement, or outcomes. I do not guarantee any specific results, growth, or performance from the use of your designs.

Independent Contractor Status

I am working as an independent contractor. This package does not create an employee relationship, partnership, joint venture, or agency arrangement.

Governing Law

Any disputes relating to this offer will follow the laws of the Commonwealth of Virginia, United States.

10. Your Agreement

By checking the box at checkout in Thrivecart, you agree that:

• You understand this package includes one round of revisions
• You understand your Design Day is your delivery date and designs are delivered by 2pm ET.
• You agree to provide required assets on time
• You understand all sales are final
• You agree not to initiate a chargeback or dispute
• You agree not to resell or distribute templates to others
• You’re ready to glow up your Insta like a boss