Stacy Coyle is here to share what a customer journey is, how to create a magical customer experience, and not only keep them engaged with your content but to share with all the peeps in their circle!

Stacy Coyle is the guru of buyer experience strategies and the ultimate adventure guide for creating a customer journey. She explains exactly how we can enhance our customer experiences and bring our business to the next level of personalization so that our customer base knows exactly how we as business bosses are going to show up, and how they can look forward to our content.

Stacy breaks the customer journey down into tasty, bite-sized treats that are easy to understand, and a piece of cake to implement. By dividing the customer experience into customer journey and buyer experience, Stacy and I explore the impact of giveaways, post-sale nurturing, and the role of creativity in fostering genuine customer relationships.

And trust me, you’ll want to get on her list for dingle-hoppers, whose-its, and whats-its galore. 🧜‍♀️

In this episode, Stacy and I talk about:

• Stacy’s Fruit Salad Audio Summit that is turning heads with its unique take on customer journeys.
• The strategic brilliance behind transparent giveaways and the power of personalization.
• Uncovering the secrets of post-sale nurturing and building lasting customer relationships.
• Stacy’s delicious “Sorbet Parfait” metaphor for the ultimate customer experience. 🍧

Don’t let branding get in the way of implementing big business ideas..

If you feel weighed down by branding or like you don’t have time to implement all of your big ideas because of all the design work that comes along with it.

Hit me up! I’m your girl.

I don’t just help people brand their overall businesses. We can work together to brand your next audio series summit course bundle, just like I helped Stacy! Or whatever else you’re brewing up in that beautiful brain of yours.

More Links:

• Check out Stacy’s new podcast, Delighted! Woot Woot!
• Learn a lil’ more about Stacy’s biz, Workplace Lemonade
• Follow her on Instagram!
• Transcripts for this episode

More Resources:

• Stacy’s Customer Journey Audit
• What is customer happiness, anyway?